info@ran.fi +358 400 262 392
Korjaamontie 9 94200 Kemi
MON-FRI 8-16

Privacy policy

Draft date 12.9.2023

Register name:

Customer register

Purpose of personal data processing:

The purpose of the register is to maintain the company’s customer and prospect register, manage, archive and process customer orders, manage customer relations, communicate the company’s products, services and current affairs to customers and potential customers. The information can be used to develop the company’s operations, for statistical purposes and to produce more personalized targeted content in our online services. We use cookies on our site to guarantee the functionality of the service, to enable quality monitoring, and possibly to implement targeted advertising. Personal data is processed within the limits permitted and required by the Personal Data Act. The information in the register can be used in the company’s own registers, for example for targeting advertising, without disclosing personal information to external parties. The company may use partners to maintain the customer and service relationship, in which case parts of the register data may be transferred to the partner’s servers due to technical requirements. Data is processed only to maintain the company’s customer relationship through technical interfaces.

Data content of the register:
At its most extensive, the information content to be stored in the register includes the following information about individuals:
Name, address, position/title in the company, company, contacts and their notes, purchase history, e-mail address, phone number, delivery address information, billing information, industry, cookies from websites and Y-ID.

Processing basis:
Legitimate benefits.

A description of the legitimate interests on which the processing is based:
Customer relationship and/or processing for direct marketing or statistical purposes.

Informant:
From the registered self
From another source

Description of data sources:
The personal data of the register is collected either directly from the registered person, e.g. during contact by phone, e-mail, at a meeting or at events, with the help of forms filled out on the company’s website (e.g. contact forms), or alternatively by obtaining contact information of the registered persons from the partners of the registrar, who use publicly available data sources as their data sources.

Should personal data be provided and the consequences of not providing it:
As the collection of personal data is based on a customer contract relationship, the information is necessary to maintain the customer contract.

Personal data storage period:
We keep personal data in this customer register for 15 years, or if we have a customer relationship, for the entire duration of the customer relationship and for another 15 years after that. The storage period may also be longer due to statutory requirements.

Will the register data be transferred outside the EU or EEA:
No

Are automatic decisions made based on the data:
No

Other rights of the registrant:
Right to rectification of data
The right to delete data
The right to restrict processing

Right to object:
The registered person has the right to object to the processing of his personal data for direct marketing by canceling the subscription to newsletters at the end of the direct marketing letter or by informing the data controller of another matter related to the data.

How the data subject can exercise his rights:
Cancellation of electronic marketing mailings can be done directly from the marketing mail by informing about unsubscribing from the list or by notifying the controller. The registered person has the right to correct or supplement his data and to demand the deletion of data, taking into account the limitations imposed by law and legitimate interest. Notification of changes and deletion must be made in writing to the controller.

Every data subject has the right to file a complaint with the supervisory authority if the data subject considers that the processing of personal data concerning him/her violates the data protection regulation, without prejudice to other administrative appeals or legal remedies.

Website:
We use cookies on our site to guarantee the functionality of the service, to enable quality monitoring and possibly to implement targeted advertising. Cookies are small text files that are stored on your device when you visit the website. You can accept the use and storage of cookies in whole or in part or deny it completely in the pop-up window that appears on our website. You can also manage cookies from your browser settings. You can get more information about cookies and their management on the page www.aboutcookies.org, for example. Services that set cookies used on our website: Google Analytics, Google Ads, Facebook pixel, LinkedIn pixel.

Registrar:
RAN Recycling Oy
Korjaamontie 9,
94200 Kemi

Data Protection Officer:
Andrei Näppi
andrei.nappi@ran.fi
+358 40 026 2949